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front office
This term describes the public-facing side of an organization, contrasting with the back office, which handles internal support and infrastructure. In a corporate or hospitality setting, it refers to the physical space where clients are greeted and processed, carrying a connotation of accessibility and first impressions.
In the context of professional sports, the term shifts from a physical location to a collective noun for the executive management. Here, it encompasses the general manager and ownership, implying a level of strategic authority and decision-making power that is distinct from the coaching staff and the athletes on the field.
Meanings
The area of a business, hotel, or organization that is open to the public and handles reception, administration, and customer service.
The guest checked in at the front office of the hotel.
The administrative and managerial staff of a professional sports team, responsible for contracts, scouting, and general operations.
The team's front office decided to trade the star player to rebuild the roster.